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Independent Case Manager- What's the risk?

annaedwards36
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When someone is in need of a case manager, one of the first decisions they face is whether to work with an independent case manager or a larger case management company. Having done both, I believe there are distinct benefits to choosing an independent case manager like myself. From a personalised approach to greater flexibility, independent case management can offer a range of advantages that ensure the client’s unique needs are met with care and attention.


A Personalised Approach

One of the key benefits of using an independent case manager is the personalised service. Unlike a company, where case managers may have to juggle multiple clients under strict timelines, as an independent professional, I have the time and freedom to tailor my approach to each individual. I am able to develop strong, trusting relationships with my clients and their families, ensuring I understand their concerns and can act on them quickly. Every care and rehabilitation plan I create is bespoke, designed with my client’s best interests at the forefront.


Flexibility and Adaptability with your Case Manager

Independent case managers are highly adaptable. My schedule and methods aren’t bound by corporate structures or protocols, meaning I can be far more flexible when it comes to meeting my clients’ needs. For instance, if adjustments need to be made to a care plan, I can implement them without going through layers of company bureaucracy. This flexibility allows me to act swiftly, ensuring that my clients receive the most effective and responsive care possible.


Additionally, I cover a wide geographical area – a 2-hour radius across London and the South East – which gives my clients peace of mind that I can be there when they need me. This adaptability is especially important when working with clients who require long-term, evolving support.


Holistic, Client-Centred Care

Independent case managers often work in smaller teams or alone, which allows for a deeper understanding of each client’s situation. This holistic, client-centred approach means I can look beyond just the medical and rehabilitation needs, considering the emotional, social, and psychological aspects of recovery. I make it my mission to support clients and their families as they navigate the complexities of rehabilitation and recovery, ensuring they feel empowered and heard throughout the process.


Transparent, Dedicated Support

Another significant advantage of choosing an independent case manager is the direct and transparent communication. When working with me, there’s no middleman – you’re dealing with the person who is responsible for your care. This ensures clearer communication and more focused, dedicated support, without the risk of your case being passed between different staff members as it might be in a larger company.


Governance and Assurance through the 3HUB Community

While many people have concerns about the governance and structure of using an independent case manager, I am proud to be part of the 3HUB community. 3HUB is a unique, collaborative case management network that offers the best of both worlds – the independence of a personalised service, combined with the assurance of robust governance.


As a 3HUB member, I benefit from structured supervision, peer governance, and regular audits to ensure that the care I provide is of the highest standard. The case managers within 3HUB are all regulated healthcare professionals, each with a minimum of 5 years’ experience post-qualification, ensuring that clients receive the best possible care.


This community also gives me access to a vast network of clinical resources, safeguarding consultants, and specialist professionals. Being part of 3HUB ensures that, while I work independently, I am never working alone. The support and resources available to me allow me to provide a service that is both personalised and grounded in professional best practices.

You know you’re getting quality when working with a 3HUB case manager – our processes are CQC compliant, and we consistently strive for excellence.


If you would like to learn more or wish to make a referral, contact me here. I would be happy to discuss how independent case management could benefit you or your client.

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